Frequently Asked Questions
Everything you need to know about this promotion.
The promotion is open to residents of the United Kingdom aged 18 and over. Employees of [PROMOTER NAME PLACEHOLDER], TBK Agency, and their immediate families are not eligible to enter.
Visit the entry page and fill in your first name, last name, and email address. Accept the Terms & Conditions and click “Enter the Draw”. You will receive a confirmation once your entry has been received.
No. Only one entry per person is permitted. Multiple entries from the same person will be disqualified. Entries are checked against email address, device, and IP address to ensure fairness.
The promotion closes on [CLOSING DATE AND TIME PLACEHOLDER]. Entries received after this date and time will not be valid. Please refer to the Terms & Conditions for full details.
Winners are selected by random draw from all valid entries received before the closing date. The draw takes place on [DRAW DATE PLACEHOLDER] and is administered by TBK Agency. The process is random and impartial.
Winners will be notified by email within [X DAYS PLACEHOLDER] days of the draw, using the email address provided on entry. Please check your junk or spam folder if you are expecting to hear from us. You must respond within [X DAYS PLACEHOLDER] days of notification to claim your prize.
The prize is [PRIZE DESCRIPTION PLACEHOLDER]. There is no cash alternative. The prize is non-transferable and must be accepted as offered. Full details of the prize are available in the Terms & Conditions.
If we are unable to contact a winner or they do not respond within [X DAYS PLACEHOLDER] days of notification, a redraw will take place from the remaining valid entries. Please ensure the email address you provide is one you check regularly.
Your personal data (name, email, IP address, device identifier) is collected and used solely to administer this promotion, select winners, and notify prize recipients. If you have opted in, we may also send you marketing communications. See our full Privacy Policy for details on how your data is handled, how long it is kept, and how to exercise your rights.
If you have a question or issue with this promotion, please contact us at [CONTACT EMAIL PLACEHOLDER]. We aim to respond within [X WORKING DAYS PLACEHOLDER] working days.